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Retrieve your Username


  1. > Enter Member Information
  2. Send Passcode
  3. Enter Passcode
  4. Sign In



For assistance please call:

  • 248-322-9800
  • 800-521-8440, ext. 5 toll free
Monday - Thursday, 9:00 AM - 6:00 PM EST
Friday, 9:00 AM - 5:30 PM



All access is secure and monitored.

Accessing from – 54.226.41.91
Timestamp – 01/22/2018 21:10:41
Session – 95B827EDDFCB412E ...

–  For your security  –
this session is being monitored
Retrieve your Username – Enter Your Information
Account Number : Use your member number and not the number found at the bottom of your checks.
Social Security Number : last 4 digits only – Example: 1234
Birthday : mm/dd/yyyy – Example: 01/31/1982
Password : your current password
NOTE :
  • For Sub Users, you will need to contact the Primary User
Sign In    Register    –    Forgot Username?    Forgot Password?    Forgot Answers?    Forgot Everything?    –    Locked?
Genisys, P.O. Box 436034, Pontiac, MI 48343-6034
800-521-8440, ext. 5 — Routing and Transit number — 272483905
Contact Center Representatives Available Mon - Thu: 9:00am - 6:00pm EST, Friday 9-5:30. Chat/Email M-F 9-5:30
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– Current time is 1/22/2018 9:10:41 PM – 0 – OLB-W-2 –