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Retrieve your Username

  1. > Enter Member Information
  2. Send Passcode
  3. Enter Passcode
  4. Sign In


For assistance please call:

  • 248-322-9800
  • 800-521-8440, ext. 5 toll free
Monday - Thursday, 9:00 AM - 6:00 PM EST
Friday, 9:00 AM - 5:30 PM


All access is secure and monitored.

Accessing from – 23.20.245.192
Timestamp – 04/19/2018 19:24:00
Session – 3812AAA2C4904A5B ...

–  For your security  –
this session is being monitored
Retrieve your Username – Enter Your Information
Account Number : Use your member number and not the number found at the bottom of your checks.
Social Security Number : last 4 digits only – Example: 1234
Birthday : mm/dd/yyyy – Example: 04/28/1982
Password : your current password
NOTE :
  • For Sub Users, you will need to contact the Primary User
Sign In    Register    –    Forgot Username?    Forgot Password?    Forgot Answers?    Forgot Everything?    –    Locked?
Genisys, P.O. Box 436034, Pontiac, MI 48343-6034
800-521-8440, ext. 5 — Routing and Transit number — 272483905
Contact Center Representatives Available Mon - Thu: 9:00am - 6:00pm EST, Friday 9-5:30. Chat/Email M-F 9-5:30
Disclosures — Forms/Applications — Lost/Stolen Cards
© Copyright 2018 Genisys Credit Union. All Rights Reserved.
– Current time is 4/19/2018 7:24:00 PM – 0 – OLB-W-3 –